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Adelaide88

Locatie: Nl Nederland
Feedbackscore: 90% (11 reviews)
(afgelopen 12 maanden)
Aantal beoordelingen: 11
Catawiki gebruikers sinds: 3 juli 2016
9
Positief
1

Neutraal
1
Negatief
4 maart 2019
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Come descritto
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6 februari 2019
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delighted with the product and of course the delivery time, thank you
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13 september 2018
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Splendida borsetta in ottime condizioni.
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16 augustus 2018
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Venditrice precisa e molto scrupolosa. Borsa autentica.
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8 augustus 2018
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Très bel objet.
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25 juli 2018
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Très beau sac, comme neuf.
Vendeur sérieux
Délai de livraison un peu long.
Je recommande ce vendeur.
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25 juni 2018
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La borsa come aspetto estetica è passabile. Non descritto un segno rosso sulla tela. Insopportabile il forte odore di muffa sulla tela e interno. Ho richiesto la restituzione.
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Reactie verkoper:
I think there is no such thing as a strange odor coming from the bag. If this was the case then I would indicate it clearly in the description. I think this is a matter of opinion then; I think the bag is odorless, maybe you have a very very sensitive sense for smell. I already let you know I accept you to return the bag and contact Catawiki accordingly. Could you contact Catawiki already??? I haven’t heard from you since my last message. I think it is a bit unfair for you to give me a negative feedback right away.
20 juni 2018
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the bag is nice but the result is disastrous for me. I use DHL for fast shipments but in this case it took 10 days to reach me and arrived thru Coilissimo, our cheapest shipping carrier in France !!
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Reactie verkoper:


I’m happy you like the bag! However, I’m confused as to why you find “the result to be disastrous”. DHL parcel shipping indicated that shipping takes about 7 working days (weekend excluded). To receive the bag in 10 days is very reasonable in my opinion.

When I send packages to other countries I always use DHL parcel shipping, as I find them to be reliable and their pricing is reasonable. You did not make clear to me that you *must* receive the bag in a few days only. If you indicated clearly to me that you demand to have super fast shipping, I would have given you the option to send the bag via DHL express shipping (instead of DHL parcel shipping) which would have cost you more than 120 euro for the shipping alone.

You also indicated in your feedback that the parcel delivery happened through “Coilissimo, the cheapest shipping carrier in France”, which might give the impression that I didn’t send the parcel via DHL. This is not the case; I did send your bag via DHL parcel shipping. I even gave you the DHL tracking number so you can follow the progress of the delivery.

I believe you when you said Coilissimo delivered the package to your doorstep in the end. But unfortunately, I have no control over how the packages are delivered in France.

I hope you enjoy your purchase and I hope I explained myself clearly.

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